Clients reviews about OPTIMIZED BODY & MIND

I recently visited the Optimized Body & Mind for a vitamin injection, and I must say, I am thoroughly impressed with the service I received. From the moment I walked in, the staff made me feel welcomed and comfortable. The process was quick and efficient, with minimal wait time and less pain.Deval has very light hand for injection. The staff were incredibly knowledgeable and took the time to explain the benefits of the injection to me. They also addressed all of my concerns with patience and expertise, which put me at ease. The injection itself was administered skillfully, and I experienced minimal discomfort. The environment was clean and well-maintained, which further added to my confidence in the service. Highly recommended. ~ Jeegisha S

I have been coming here for the last 6 months for my laser hair removal and I have always had best customer service, they always do my appointments at my convenience, communicate efficiently and I have seen results almost instantly. I always enjoy & look forward to coming to my sessions due to Deval’s amazing hospitality and caring nature. She’s a GEM! I bought it on myself to bring my mum for a hydrafacial by lovely Waqas and upon coming we were greeted so nicely and had a small consultation, he then spoke my mum through the procedure and calmed any concerns. My mums face was glowing and we really enjoyed the service. Will definitely remain a loyal customer!! ~ V F

I booked a blood test via website. On a day I was welcomed by receptionist Deval, who checked me in and explained the whole procedure. Then she politely invited me to consultation room and took a blood test. I was told in the past that my veins are not the best, so was preparing for worst. However, Deval got in straightforward without any problems and I didn't feel any pain or discomfort. The smoothest process ever! The Deval explained what happens regards results and I left happy. I have to say, that I was a bit anxious, but having Deval on the day helped me a lot. She is very professional and friendly at the same time. Thank you a lot and all the best. ~ Diana I

An amazing health clinic from which I have received outstanding service. They provide various treatments and services ranging from Covid Day 2 and Day 8 test kits and results to discovering vital vitamin and mineral deficiencies through blood tests. I had received my blood tests results within 48 hour to which I can only describe as the most informative health MOT I have received my whole life, enabling me to adjust my diet plan in order to be at my optimal state of health. The team are super-friendly, welcomed by receptionist Zainab and Dr Sadia to even having the Ops manager Shaz come in and ask your well-being. The Director’s personal heath journey was available online and inspired me to take the right steps to put my health first and make a change. I was in and out of the clinic within 15minutes as I have a very busy schedule, the service provided was very efficient and is well recommended. ~ Ali M

Attended the Fat dissolving injection… Recently attended the fat dissolve injection class taught by Dr. Mohammed Waqas, and it was an excellent learning experience.He demonstrated a solid understanding of the technique and provided clear instructions throughout the session.The hands-on practice under his guidance enhanced my understanding and confidence in performing fat dissolve injections. Overall, He expertise and teaching style made the class both informative and enjoyable. Highly recommend it to others interested in the subject. Thank you, Dr. Waqas, for being an exceptional tutor! ~ Jayapriya S

I had gotten worried with all the comments, and I'm not invalidating anyones experience, but mine was a great experience. I travelled with 5 people who all used this company. We ordered day 2 tests, and it shipped out the day after for two people. When the other 3 didn't, I called the company and I got a response within 1 minute of calling them. They requested I email them, so I did and they got back to me instantly. When they got back to me, they told me they would send out the packages that day, and they did. We got our tests, sent them out the next day, and then they received them the day after we sent them. The same day that they received our tests, in the evening, we got results. We were able to use those results to go back to America as well, because it was a PCR and our 2nd day was also our 3rd day before leaving. It was a wonderful, painless experience and for me, we had no issue with the company! Thanks Optimized, you did not disappoint. ~ Alyssa G

This is a review of the PCR covid-19 testing service upon returning to the UK. It was the cheapest I could find close to me. After finalising the purchase they sent me the ref number that I should include in my passenger locator form with no delay. The instructions are straight forward. I went for the click and collect service so I collected my kit from their lab, did the test in my car and dropped the kit in the dedicated blue box outside the building around 1pm. The staff were brilliant and helpful and the results came out next morning. Very happy with the service. ~ Mohammed E

I recently got my booster jab at Optimised Body and Mind and I couldn't be happier with the service I received. The staff were incredibly friendly, knowledgeable, and professional, making me feel at ease throughout the entire process. From the moment I arrived, I was greeted warmly by zainab and promptly checked in. The vaccination itself was quick and painless, and zainab took the time to explain any potential side effects and answer any questions I had. The facilities were clean and well-maintained, with plenty of seating available for those waiting. Overall, the entire process was efficient and well-organized, and I appreciated how smoothly everything ran. Overall, I highly recommend getting your booster jab done at Optimised Body and Mind. The staff were fantastic, the facilities were top-notch, and the whole experience was as pleasant as getting a jab could possibly be. Thanks to Optimised Body and Mind for making the process so smooth and stress-free! Thank you Javed ~ Shayaan U

Fantastic service. We collected the test at the centre at Luton and a very nice lady Zainab instructed us step by step through the process and we were able to get the results in just few hours after leaving the sample in the centre. Very nice and welcoming staff, easy to find location, good atmosphere, excellent customer service for very good price. Even though we did the cheapest test we still got our results very quickly in only few hours. I would recommend to everybody and I will use them again. ~ 470 p

Wow!!! I can’t recommend Optimized highly enough. I booked myself in for vitamin injections, but I got so much more than that. Firstly the premises is immaculate and beautiful, the team are incredibly talented, knowledgeable and professional, and the treatments are incredible. I had the Biotin and Vitamin D injections, but also decided to start the PRP treatment program, which involves me coming back once a month for 6 months. I am very excited about my next visit! I should also mention that their pricing is extremely competitive too. ~ Melanie W

Optimized Body and Mind offer a variety of services to promote health and wellbeing. The clinical area is of a high standard and the staff are very friendly and knowledgeable. As a healthcare professional I was impressed to see they are CQC registered and all the blood samples are send to a UKAS accredited Laboratory. Conformance to these stringent standards gives me confidence in using their services and I would recommend them to other. Look forward to booking further treatments with you. Shazeena ~ Shazeena H

I am a paediatrician doctor at L& D my name is Dr Rohit, I heard about zainab through colleagues at work, I’ve read wonderful reviews about her and thought I’d come here too for a Pcr. I wasn’t disappointed she was amazing, professional and very efficient with her work. Wonderful lady to say the least! I will be recommending this clinic to more of my friends and family too. Thank you to the team here at optimised too. ~ rohit g

Highly recommend, I got a hydrafacial and loved the results so I got micro needling as well and I couldn’t be happier with the experience! The staff there is amazing—super friendly, knowledgeable, and made me feel completely at ease throughout both treatments. They took the time to explain everything and really made sure I was comfortable. I have booked my next microneedling sessions as well due to amazing results ~ Aiysha J

I came for my PCR test (fit to fly certificate)I was very impressed by optimized body and minds professionalism, attention to detail and amazing customer service. Zainab went out of her way to make me feel comfortable, talk me through the procedure and how to access my results easily. The service was excellent, I will definitely be using optimized body and mind in the future. Thank you sooo much Zainab!!! ~ Hello H

Absolutely brilliant experience, 3 visits including vitamin injections and PRP. excellent and caring service from Waqas. The treatment is very effective no longer do I see the same level of hair fall. Waqas has treated my problem with care and sincerity and has sought to find solutions to my problems. I would recommend them to everyone. They always have a solution. The pricing is reasonable and the customer are is second to none. ~ Ashahul A

Abu and Kay were fantastic and supportive. I took an antigen/fit to fly test the night before my flight and before noon the next day they had already sent me the pdf with my negative results. I was indeed very anxious as flying in such odd times is rather tricky, so I really do appreciate their support both over text as well as over the phone. The company sent my tests to my address in fantastic time, really fast and efficient. Thanks! ~ Bianca d

I chose Optimized for my Hollywood and underarms laser treatments as they use the latest state of the art Soprano Ice machine which delivers a completely pain free and comfortable experience unlike other laser machines. I will update the effectiveness of the machine once I’ve completed my course of treatments but so far I’m very impressed with the results and the polite and friendly staff at Optimized. I highly recommend this place ~ bea g

Optimized body and mind is a fantastic choice for anyone thats planning to use the services they provide such as lazer (personally have had three sessions and have seen fantastic results). From personal experience the staff members are amazing who have great hospitality while providing top-tier services. They are flexible and extremely kind with any problems/questions you may have and always to provide the best for their customers. ~ Sana B

From order to getting the test results everything was smooth. The Day2 test kit was dispatched immediately after the order was placed and delivered next day. Only delay was with Royal mail while sending samples back due to Christmas/new year holidays, but as soon as the sample was received by lab the result was sent to my mail within 12hrs. So pleased with the service ~ Pramul G

"I have used their services a few times, including the IV skin brightening treatment, and it has truly helped clear up my skin. The customer service is top-notch, and Deval provides exceptional 1-on-1 care, ensuring every detail is handled with precision. I always leave feeling well taken care of and highly recommend their services to anyone looking for professional and effective treatments!" ~ ish s

Came in to find out about all the different vitamin injections and iv drips this clinic does, I have to say I didn't think Luton does anything like this, spoke to a kind lady called zaineb, she guided me really well with all the treatments available, I really highly recommend this place, clearly lovely genuine people working there who are happy to assist you. Thanks ~ NaMaPlAyTT

Booked me in the same day of calling up excellent service from Shaz and her team, really lovely people and really listen through your problems and your results come really fast and they provide a appointment to see the doctor in case there is any issues. Top work and top company would highly recommend them to anyone who needs urgent assistance in regards to health ~ Ahkash E

I have been to Optimized Body&Mind a few times now for various treatments. Last time I had a vitamin injection, and like most people I don’t like injections but the lady really put me to ease and chatted to me and before I knew it she said it was done! Brilliant people and place , big shout out to Shaz for being very helpful answering questions she is always smiling and puts you in a good mood! ~ A A

Just had my laser removal done by shaz. . Excellent service from start to finish. Very clean and professional environment. And to top it off, a brand new soprano titanium laser machine was used. Can’t wait for my results !! The staff were extremely kind and helpful. This is the go to place for hair removal! ~ Tiffany M

Reviews from our customers

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